Cookie & Privacy Policy

References in this privacy policy to "we", "us" and "our" refer to Carr-Lyons Search and Selection Limited. References to "our Website" or "the Website" is to www.carrlyons.com.

This privacy policy only covers our Website. Links within this Website to external websites are not covered by this policy.

Please note that any changes that we make to this privacy policy will be communicated electronically on the Website and not by individual written communication. Your continued use of the website after changes are posted will constitute your acceptance of those changes.

Definitions

Browser or Web Browser

Web browsers are used to locate and display web pages. There are many web browsers but the most common ones are Netscape Navigator and Microsoft Internet Explorer.

IP (Internet Protocol)

All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one computer to another and that the messages are understood.

IP Address

When you are connected to the Internet you have an IP address. It may look something like this - 198.184.98.9.

If you are a dial-up customer using an analogue modem or ISDN, your IP address will usually change each time you connect to the Internet. This means that you cannot be uniquely identified by your IP address.

Web Server

The computer which sends web pages to your computer.

The information we collect
The information we collect via the Website may include:

• Any personal details you knowingly choose to send or provide to us through verbal communication, administrative forms (paper or electronic), online search facilities on the Website and via e-mail such as name, address, company details, title, telephone number, mobile number, etc;
• Your preferences and use of e-mail updates, recorded by e-mails we send you (if you select to receive e-mail updates on products and offers);
• Your IP Address;
• Data recorded by the Website which allows us to recognize you and your preferred settings. Such data is recorded locally on your computer through the use of cookies.

Further information on our policies relating to cookies is set out below.

What we do with your information

Any personal information we collect from this Website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect may be used in the following ways:

We will keep your information while you have a relationship with us and for any retention period that we are legally required to meet.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as marketing analysis, processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

We may need to refer to the information we collect to deal with enquiries or complaints we receive from you relating to the Website or to deal with enquiries or complaints of third parties relating to your use of the Website.

If you use standard e-mail for communication with Carr-Lyons Search and Selection, information will not be protected in the same way and you should be aware that Carr-Lyons Search and Selection cannot guarantee that it remains confidential whilst in transit.

All e-mail sent to Carr-Lyons Search and Selection will be monitored and checked to ensure our systems operate effectively.

Other uses of your information:

We may also need to disclose information about you if we are required to do so by law, in connection with any legal proceedings or prospective legal proceedings.

Your rights:

If you ask us, we are required to provide you with a copy of any personal information we hold about you. Provision of such information may be subject to payment of a fee.

You can ask us to correct or update your personal information at any time.

Cookies

A cookie is a small piece of data sent by our computer to yours so that information can be recalled.

A cookie is stored by your web browser in a text file on your computer with the word 'cookie' in its name. Each time your web browser requests a page from our web server, a copy of the cookie is sent back to us and logged by our servers.

We use cookies in the following ways:

To track how users reach our site and the path they take through it to help us to improve our service to you.

When we use a cookie for this purpose, we do not record any information that will uniquely identify you. We put together the information from a very large number of users of our Website to give us an overall picture of how many people visit our site.

From time to time we use a third party company to monitor and analyse traffic to, from and within our Website. Cookies may be used as part of this process.

Again, no information will be recorded that uniquely identifies you.

From time to time we may wish to record personal information about you using cookies.

You may choose to set your browser to not accept any cookies. Please be aware that in doing this certain websites may not operate correctly, although this Website will.